COVID-19 Toolkit for Landlords Responding To Tenants Impacted by COVID-19

Too often, the tenant - landlord relationship can seem adversarial; crisis experienced by either can add tension to this relationship. But the reality is that before the pandemic and especially now, tenants and landlords need each other to be successful.

The purpose of this toolkit is to provide initial tools and resources for small- and large-scale landlords as they face unprecedented loss of rental income and uncertainty. There are some resources available to assist tenants but the timing of receipt of these resources is unclear. In the meantime, if tenants struggle to pay rent, many landlords may be unable to meet their own financial and operational obligations.

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 The toolkit was developed by the Housing Alliance of Pennsylvania.  It contains information and communication templates that may be valuable for you to use including:

  • A template of a letter to be sent to tenants discussing ways in which you are reacting to COVID-19 pandemic and your process to work with tenants

  • A template of a rental repayment plan that can be used to help create an agreement with the tenant on how to pay rental arrearages and/or rent payments during the tenant’s financial hardship

  • A series of fact sheets on the recent moratoriums for evictions and utility shutoffs

  • General resources for both landlords and tenants

If you would like this toolkit, it is available for download below:

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